Riverside Community Care
The Help You Need Close To Home
Mobile Emergency Services
A
better alternative to the Emergency Room
Our
goal is to see you within 45 minutes of your phone call, whenever possible!
781-769-8674 or 800-529-5077
We
provide 24/7 face-to-face response
if you are experiencing a crisis, such as:
·
You are feeling like hurting yourself or someone else
·
You struggle with substance abuse issues but do not need medical
clearance (you are not currently intoxicated)
·
You are struggling with signs and symptoms of your illness and need
support or more intense services in order to resolve your crisis and/or remain
in your community
We accept all insurances
including no insurance. While on the phone with you, we determine your insurance type and then
figure out where to meet you and when. We
have walk-in availability at 190
Lenox St , Norwood
from 8AM-8PM or 15 Beacon Ave, Norwood ,
MA from 8PM-8AM.
We
will often have a Peer Specialist
join the evaluation. This is a person who is in recovery and has navigated the
mental health or substance abuse systems. This staff person may be able to
understand what you are going through!
Having an evaluation has
many positive benefits! Our goals are to:
·
Reduce your emergency room visits for mental health reasons
·
Reduce the number of nights out of your home (less inpatient or
residential nights)
·
Rapidly link you to treatment services
·
Increase your confidence in handling crisis situations
Exceptions
to being seen in the community are:
·
If you are grossly intoxicated
·
If you cannot remain in control and manage your anger (if you will
become violent toward self or others)
·
If you have a medical emergency (For example: you have overdosed, have
uncontrollable bleeding, serious burns or injuries, unmanaged diabetes, chest
pain, etc)
In
these cases, please do call 911 or go to the ER!
We serve people based on
where they are during the crisis. We serve: