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Thursday, November 8, 2012

Mobile Emergency Services

Riverside Community Care
The Help You Need Close To Home
Mobile Emergency Services
A better alternative to the Emergency Room
Our goal is to see you within 45 minutes of your phone call, whenever possible!
781-769-8674 or 800-529-5077
We provide 24/7 face-to-face response if you are experiencing a crisis, such as:
·        You are feeling like hurting yourself or someone else
·        You struggle with substance abuse issues but do not need medical clearance (you are not currently intoxicated)
·        You are struggling with signs and symptoms of your illness and need support or more intense services in order to resolve your crisis and/or remain in your community
We accept all insurances including no insurance. While on the phone with you, we determine your insurance type and then figure out where to meet you and when. We have walk-in availability at 190 Lenox St, Norwood from 8AM-8PM or 15 Beacon Ave, Norwood, MA from 8PM-8AM.
We will often have a Peer Specialist join the evaluation. This is a person who is in recovery and has navigated the mental health or substance abuse systems. This staff person may be able to understand what you are going through!
Having an evaluation has many positive benefits! Our goals are to:
·        Reduce your emergency room visits for mental health reasons
·        Reduce the number of nights out of your home (less inpatient or residential nights)
·        Rapidly link you to treatment services
·        Increase your confidence in handling crisis situations
Exceptions to being seen in the community are:
·        If you are grossly intoxicated
·        If you cannot remain in control and manage your anger (if you will become violent toward self or others)
·        If you have a medical emergency (For example: you have overdosed, have uncontrollable bleeding, serious burns or injuries, unmanaged diabetes, chest pain, etc)
In these cases, please do call 911 or go to the ER!
We serve people based on where they are during the crisis. We serve:


Canton, Dedham, Dover, Foxboro, Medfield, Millis, Needham, Newton, Norfolk,

Norwood, Plainville, Sharon, Walpole, Wellesley, Weston, Westwood, Wrentham